We are an outgrowth of logistics advisory group, iDrive Logistics, and work together to help clients improve shipping processes and maximize savings. Developer of shipping optimization software designed to optimize shipping processes and reduce small-parcel shipping costs. We make label printing easy and provide insights and rewards to help businesses play their best shipping game. ShipCaddie is a small parcel shipping software for shippers of all sizes. Collaborate with experienced team members.Must be flexible to manage multiple tasks quickly and efficiently.Must be comfortable working in a team-oriented environment iDrive Logistics is the market-leading supply chain consulting and technology firm.Must be able to demonstrate strong organizational skills.Proven communication and client management skills.Minimum 2 years’ experience in customer service (bonus for SAAS products).Develop better fraud prevention process to allow users to ship without contact with support.Develop online tutorials and knowledgebase content.Resolving more complex issues with clients faster The company's technology manages shipments, warehouses, and inventory and generates actionable intelligence to evaluate the supply chain, enabling freight shippers and fulfillment companies to improve business decisions and accelerate their growth with analytics. Combining unmatched industry expertise with an exceptional business intelligence platform, iDrive Logistics provides intelligent solutions to small-parcel shippers across all industry verticals.Assist with onboarding new clients and ensuring account settings are correct.Assist with analysis and troubleshooting of issues.Finding you the fastest, cheapest routes around the world works like magic.
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